Refund policy

Return Policy

At Surfergrl Studio, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy to ensure your confidence in shopping with us.

30-Day Return Window: You have 30 days from the date of purchase to return eligible items.

Conditions for Returns:

• Items must be unused and in the same condition as received.
• Original tags and packaging must be intact.

How to Initiate a Return:

1. Contact our customer service team at [surfegrlstudio@gmail.com] to initiate the return process.
2. Provide your order number and details of the item(s) you wish to return.

Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to a Surfergrl Studio error.

Refund Process: Once we receive and inspect the returned items, we will process your refund within [10] business days. Refunds will be issued to the original payment method.

Exchanges: Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item, please initiate a return and place a new order.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.

Contact Information: For any questions or concerns regarding returns, feel free to reach out to our customer service team at [surfergrlstudio@gmail.com].

Surfergrl Studio reserves the right to refuse returns that do not meet the above conditions.

Thank you for choosing Surfergrl Studio. Your satisfaction is our priority! 🌺👜