Shipping policy

Last Updated: [3/1/2024]

Order Processing Time: Orders are typically processed within [7] business days from the date of purchase. Processing times may vary during peak seasons or promotional events.

Shipping Methods: We offer various shipping methods, including standard and expedited options. Shipping costs are calculated based on the weight of your order and the destination.

Shipping Destinations: We currently ship to [USA]. For international orders, please note that additional customs fees or taxes may apply upon delivery, and these are the responsibility of the customer.

Order Tracking: Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can track your order using the provided tracking number on  the courier's website.

Shipping Delays: Surfergrl Studio is not responsible for shipping delays caused by factors beyond our control, such as weather, customs processing, or courier issues. We will, however, do our best to assist you in resolving any delivery concerns.

Incomplete or Incorrect Addresses: Please ensure that your shipping address is accurate and complete. Surfergrl Studio is not responsible for orders shipped to incomplete or incorrect addresses provided by the customer. Any additional shipping costs incurred due to address issues will be the responsibility of the customer.

Lost or Stolen Packages: Surfergrl Studio is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the courier directly to file a claim.

Returns Due to Non-Delivery: If a package is returned to us due to non-delivery (e.g., incorrect address or failure to claim), the customer will be responsible for the cost of reshipping the item.

Contact Us: For any questions or concerns regarding our Shipping Policy, please contact us at [surfergrlstudio@gmail.com].

Thank you for choosing Surfergrl Studio for your shopping experience! 🌺📦